Appointments
Mondays: 8:30am – 6:00pm
Tuesdays: 8:30am – 6:00pm
Wednesdays: 7:30am – 6:00pm
Thursdays: 8:30am – 6:00pm
Fridays: 8:30am – 6:00pm
Saturday: 9:00am – 1:00pm
Book an Appointment
Routine appointments are 30 minutes long, with a full health screen requiring 1.5 hours and well woman screening 1 hour. All patients with urgent health concerns will be seen “on the day”. Every effort is made to ensure patients are offered appointment dates and times of their choosing.
New patients registering with the practice will need to show photo ID in the following forms;
- Children = a passport/ID card
- Adults = a passport/ID card/driving licence.
THE PATIENT PORTAL
Our first class service now includes a ‘Patient Portal’. Our easy-to-use booking system enables you to make your own appointments, view test results and other medical documents online.
If you are a new patient, you will find your registration forms on the portal. We may also upload forms to the patient portal ahead of a consultation if we need more information before a medical.
To access the portal, you will need your email address (the one we have on record). If you have trouble logging in, reception can send you a link that will reset your account.
We have created a step-by-step guide explaining how to use the features most relevant to you. Click on the link below to learn how to use our new Patient Portal.
OUT OF HOURS
Outside of normal surgery hours (evenings and weekends), please call on +44 (0) 207 486 0701 or 0844 247 247 9.
CANCELLATIONS
We aim to provide the best possible care to all of our patients and so appreciate notice of any cancellations.
- Appointments cancelled on the day will incur a charge of 50% of the consultation fee (excluding scheme members)
- If you fail to attend your appointment you will incur a charge of 50% of the consultation fee (including scheme members)
REFERRALS
We also work in close association with leading complimentary medical practitioners in the fields of dietetics, osteopathy, physiotherapy, chiropractic, aromatherapy, reflexology, homeopathy, psychotherapy, clinical psychology and the Alexander Technique.
HOME VISITS
We can only guarantee home visits to the following postcodes: SW1, SW3, SW5, SW6, SW7, SW10, SW11, W6, W8, W11, W12, W14
A practice doctor can often visit patients living outside of these postcodes at the end of the day, or alternatively we can arrange a visit from one of our partner GP visiting services.
TELEPHONE/EMAIL CONSULTATIONS
CHAPERONES
DISABLED ACCESS
INFECTION PREVENTION AND CONTROL
The practice will undertake to maintain the premises and equipment and will undertake to provide facilities and the financial resources to ensure that all reasonable steps are taken to reduce or remove all infection risk.
Wherever possible or practicable the practice will seek to use washable or disposable materials for items such as soft furnishings and consumables, e.g. seating materials, wall coverings including paint, bedding, couch rolls, modesty sheets, bed curtains, floor coverings, towels etc., and ensure that these are laundered, cleaned or changed frequently to minimise risk of infection.
For more information or if you have any concerns please contact the Practice Manager.
