Video Consultations
To book a video consultation online, please write in the comments section that you would like it to be via video. Please note you may be asked to come in for an examination if it is not possible to make an accurate assessment via video.
Home Visits
There are times when you simply can’t get to the surgery, so we offer home visits on request.
We can only guarantee home visits to the following postcodes: SW1, SW3, SW5, SW6, SW7, SW10, SW11, W6, W8, W11, W12, W14.
One of our GPs can often visit patients living outside of these postcodes at the end of the day, or alternatively we can arrange a visit from one of our partner GP visiting services.
Telephone / Email Consultations
For those unable to attend the practice, we are able to offer consultations and advice by telephone or email. For non-membership patients, a fee is normally chargeable for this service. This fee is reduced to 50% for membership patients. Please see our fees page for further details.
Cancellations
We aim to provide the best possible care to all of our patients and so appreciate notice of any cancellations.
- Appointments cancelled on the day will incur a charge of 50% of the consultation fee (excluding scheme members)
- If you fail to attend your appointment without any notice you will incur a charge of 100% of the consultation fee (including scheme members)
New Patients
Please note that for new patients we require payment in advance to guarantee your booking.
New patients registering with the practice will also need to show photo ID in the following forms:
- Children = a passport/ID card
- Adults = a passport/ID card/driving licence.
We would ask all new patients to kindly arrive 10 minutes before their appointment to complete the registration paperwork.
Urgent Appointments
All patients with urgent health concerns will be seen “on the day”.
If you have an urgent health concern and are unable to find any appointment availability via the online booking portal then please contact reception on 020 7373 3541 who will be able to assist you.
Chaperones
The practice is able to provide chaperones for consultations or procedures should patients wish to have one present. Please speak to a member of reception for more information about requesting a chaperone.
Disabled Access
The practice is wheelchair accessible throughout the building, with a lift at the front entrance for wheelchair users. If you have any questions or concerns regarding accessibility then please contact our reception staff prior to your consultation.
Referrals
In the event that a second opinion is required, we have a comprehensive referral system in place. We pride ourselves in having established close links with London’s leading consultants practising in all fields. We are able to draw on these links to ensure you receive treatment as promptly and as efficiently as possible.
We also work in close association with leading complimentary medical practitioners in the fields of dietetics, osteopathy, physiotherapy, chiropractic, aromatherapy, reflexology, homeopathy, psychotherapy, clinical psychology and the Alexander Technique.
Infection Prevention & Control
Courtfield Private Practice is committed to the control of infection within the building and in relation to the clinical procedures carried out within it.
The practice will undertake to maintain the premises and equipment and will undertake to provide facilities and the financial resources to ensure that all reasonable steps are taken to reduce or remove all infection risk.
Wherever possible or practicable the practice will seek to use washable or disposable materials for items such as soft furnishings and consumables, e.g. seating materials, wall coverings including paint, bedding, couch rolls, modesty sheets, bed curtains, floor coverings, towels etc., and ensure that these are laundered, cleaned or changed frequently to minimise risk of infection.
For more information or if you have any concerns please contact us.
Book an Appointment
Continuity of care is one of our core values, underpinned by one of our own doctors providing 24/7 out-of-hours cover
Saturday 9.00am to 1.00pm
73 Courtfield Gardens
London
SW5 0NL